FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.
Project Subscriptions
No data.
Advisories
No advisories yet.
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Tue, 21 Apr 2026 17:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue. | |
| Title | FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII | |
| Weaknesses | CWE-639 CWE-862 |
|
| References |
| |
| Metrics |
cvssV4_0
|
Projects
Sign in to view the affected projects.
Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-04-21T19:11:51.385Z
Reserved: 2026-04-14T13:24:29.474Z
Link: CVE-2026-40570
No data.
Status : Received
Published: 2026-04-21T17:16:55.593
Modified: 2026-04-21T17:16:55.593
Link: CVE-2026-40570
No data.
OpenCVE Enrichment
No data.